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Going Postal
A psychoanalytic reading of social media and the death drive
MAX READ
https://www.bookforum.com/print/2703/a-psychoanalytic-reading-of-social-media-and-the-death-drive-24171

The writing and thinking emerging from the anti-social-media “techlash” of the past few years has tended to focus on malevolent design choices and business models that supposedly keep users hooked on the big platforms. “The problem,” ex-Google “design ethicist” Tristan Harris told Wired in 2017, “is the hijacking of the human mind.” According to tech critics and industry apostates like Harris and former Facebookers Sean Parker and Chamath Palihapitiya, the brains of users are overtaken by “dopamine feedback loops” “exploiting a vulnerability in human psychology” to reap profits from an attention-driven business model. But as radical (and conspiratorial) as such explanations of social media’s power might sound, they rely on the same techno-determinism that Silicon Valley’s boosters have been pushing for decades: just as networks would inevitably turn everyone into a liberal democratic subject, they now inevitably turn us into slavering zombies. Fundamentally conservative, this school of thought finds its solutions in narrow technical reformism: tweak this algorithm, move these numbers, ban these users, and everything will be fixed.

It’s not that the accounts of people like Harris are illegitimate—the social industry was designed as a behavioralist casino; it relates to us, even constitutes us, as addicts, “users” whose natural state is devoted attention to the object of our addiction. But such techno-determinism renders all of us passive objects, our very brain chemistry at the mercy of a small handful of Harvard dorks with admin privileges. Are we really captive to our devices in quite so direct or helpless away? Seymour doesn’t buy it, and worries that just-so stories about addiction are disempowering and limiting. “To reduce experience to chemistry”—those dreaded dopamine feedback loops—“is to bypass what is essential to it: its meaning,” he writes. His rejection of determinism isn’t a recourse to personal responsibility, but a warning: regulation will not cure us, and reform won’t save us. If we live in a “horror story, the horror must partly lie in the user.”

...

The social industry doesn’t just eat our time with endless stimulus and algorithmic scrolling; it eats our time by creating and promoting people who exist only to be explained to, people to whom the world has been created anew every morning, people for whom every settled sociological, scientific, and political argument of modernity must be rehashed, rewritten, and re-accounted, this time with their participation.

These people, with their just-asking questions and vapid open letters, are dullards and bores, pettifoggers and casuists, cowards and dissemblers, time-wasters of the worst sort. But Seymour’s book suggests something worse about us, their Twitter and Facebook interlocutors: That we want to waste our time. That, however much we might complain, we find satisfaction in endless, circular argument. That we get some kind of fulfillment from tedious debates about “free speech” and “cancel culture.” That we seek oblivion in discourse. In the machine-flow atemporality of social media, this seems like no great crime. If time is an infinite resource, why not spend a few decades of it with a couple New York Times op-ed columnists, rebuilding all of Western thought from first principles? But political and economic and immunological crises pile on one another in succession, over the background roar of ecological collapse. Time is not infinite. None of us can afford to spend what is left of it dallying with the stupid and bland.ew decades of it with a couple New York Times op-ed columnists, rebuilding all of Western thought from first principles? But political and economic and immunological crises pile on one another in succession, over the background roar of ecological collapse. Time is not infinite. None of us can afford to spend what is left of it dallying with the stupid and bland.