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http://sethgodin.typepad.com/seths_blog/2010/06/surely-not-everyone.html How dare anyone say that some people aren't somehow qualified to bring emotional labor to their work? We've been culturally brainwashed to believe that the factory approach (average products for average people, compliance, focus on speed and cost) is the one and only way. It's not. We make a difference to other people when we give gifts to them, when we bring emotional labor to the table and do work that matters. Yes, the cards are unfairly stacked against too many people. Yes, there's too many barriers and not enough support. But no, your ability to create and contribute isn't determined at birth. It's a choice. |
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