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We saw some of the most imaginative use of social media during the Obama campaign. And I don't mean most imaginative use in politics. I mean most imaginative use ever. And one of the things Obama did, was they famously, the Obama campaign did, was they famously put up My Barak Obama dot com, myBO.com And millions of citizens rushed in to participate, and to try and figure out how to help. An incredible conversation sprung up there.

And then, Obama announced that he was going to change his vote on FISA, in the middle of the general campaign, He said, "I've thought about the issue more. I've changed my mind. I'm going to vote for this bill." And many of his own supporters on his own site went very publicly berserk. Within days of this group being created it was the fastest growing group on myBO.com. Within weeks of its being created it was the largest group. Obama had to issue a press release. He had to issue a reply. And he said essentially:
"I have considered the issue. I understand where you are coming from. But having considered it all, I'm still going to vote the way I'm going to vote. But I wanted to reach out to you and say, I understand that you disagree with me, and I'm going to take my lumps on this one."

This didn't please anybody. But then a funny thing happened in the conversation. People in that group realized that Obama had never shut them down. Nobody in the Obama campaign had ever tried to hide the group or make it harder to join, to deny its existence, to delete it, to take to off the site. They had understood that their role with myBO.com was to convene their supporters but not to control their supporters.

  http://www.ted.com/talks/clay_shirky_how_cellphones_twitter_facebook_can_make_history.html