jaj boha, dodrbal sa mi player - iAudio 7 16 Gb, nastastie este v zaruke, hned som pisal internetovemu predajcovi, ze aky je dalsi postup, kde mam poslat na opravu a tak. Odpoveda ma mierne nastvala, pretoze pre som ho kupil od nich a nie od vyrobcu. No co uz, idem riesit, som zvedavy ako dlho to potrva :)

Dear Michal,

Thank you for contacting us.

I am sorry to hear that you are experiencing problem with your purchase. As we are only a re-seller for Cowon, we are unable to provide technical assistance for the product here without sending back to supplier which can take quite some time. My recommendation to you is to contact Cowon directly as their technical support will be able to assist you much more swiftly.

However, if you still wish to send in the item back to us, we would be happy to assign our technicians to assess the matter.

For repair enquiries of Cowon players, please contact repairs@cowonuk.com directly and you will be advised of the Cowon UK Repair Service.

Please feel free to contact us if you have any additional questions.

Sincerely,
Joyce Placido
Customer Service Executive